The messages your guests actually open.
Confirmations, reminders, waiver links, review requests, lapsed-guest winbacks. Every message branded, templated, and delivered by an engine tuned for in-person operators — not a mass-email tool retrofitted with SMS.
- Email + SMS in one composer, one send, one report
- Pre-built sequences for confirmations, reminders, and follow-ups
- Delivery tuned per region with native compliance (TCPA, GDPR, CAN-SPAM)
From booking to review in a single sequence.
The guest books. Confirmation email lands. Waiver text arrives. Reminder 24h out. Day-of map. Post-visit review request. Winback when they lapse. All automatic, all on your branding, all adjustable in one editor.
- Pre-built, customizable sequences
- Conditional branching (minor, group, VIP, lapsed)
- Per-sequence analytics with cohort conversion
SMS that doesn’t look like a scam.
Branded sender, short codes where allowed, and one-tap actions (confirm, reschedule, sign waiver) that keep the guest inside your brand — not kicked to a generic web link.
- Branded short codes and alphanumeric senders
- One-tap actions — no awkward web redirects
- Rich messaging (RCS) on supported carriers
Every template you need. None you don’t.
Pre-built sequences that match how operators actually communicate — editable in a WYSIWYG that speaks CMS, not code.
Confirmation
Sent instantly after booking. Branded, mobile-optimized, with add-to-calendar + directions.
Reminders
24h, 2h, and day-of reminders by SMS. Customizable per experience, per channel.
Waiver link
Sent at checkout. Guest signs from phone before arrival. Status syncs live.
Review requests
Timed 2h after visit. Smart routing to Google, Yelp, or TripAdvisor.
Lapsed winback
Trigger at 30, 60, 90 days. Optional incentive; personalized to past slot preference.
Birthday offers
Warm, personalized, on their birthday month. Opt-in aware, CCPA-compliant.
“Our no-show rate dropped 41% the week we turned on the 2-hour SMS reminder. That’s it — one switch.”
- Is SMS included, or is it an add-on?
Included on every plan, with generous monthly volumes. Enterprise adds dedicated short codes and custom throughput.
- How do you handle TCPA consent for SMS?
Consent is captured at booking, tied to the guest profile, and enforced at send. Every message includes STOP handling and unsubscribe.
- Can I A/B test templates?
Yes. Subject, body, send time, and incentive can all be tested with automatic winner selection.
- What about international SMS?
Supported in 42 countries with locally-compliant senders. Pricing is transparent and shown at-send.
See emails & text messagingin your venue’s context.
30-minute walkthrough. Your pricing, your calendar, your receipts — running live in a sandbox on your data. No slides.